HOW DO YOU OFFER THESE PRICES?
This has been made possible by Lujoure’s close-knit relationships with the world’s finest jewelry manufacturers. It is our mission to provide you with luxury and quality, all at a fair price. Ice up!
IS YOUR JEWELRY MADE WITH REAL GOLD?
Yes We only use real materials, We fully guarantee the authenticity of our materials.
Visit this page for more info on our materials.
WHAT QUALITY OF DIAMONDS DO YOU OFFER?
Lujoure VVS Diamonds simulants are always flawless. We ensure our customers that all our iced out pieces have the coldest shine possible, that's why all our diamonds with 54 facets are hand-set tested to ensure perfect clarity.
Unlike earth extracted diamonds which can often have many imperfections and cost an insane amount. Ours are tested to ensure perfect clarity and fairly priced for everyone to wear.
HOW DOES THE LIFETIME WARRANTY WORKS?
Lujoure is committed to providing the highest standard of jewelry – which is why we offer a Lifetime Guarantee for all purchases of Gold Plated pieces. If your product damages, fades, or breaks during normal wear, the Guarantee entitles you to a one-time replacement of the piece free of charge. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.
*Lifetime Warranty does not replace lost or stolen items*
Check out this page for more info about our warranty.
DO I GET A TRACKING NUMBER?
Yes, every order comes with free tracking number that will be given to you after ordering.
Check out this page for more info on our shipping.
WHAT SHALL I DO IF SOMETHING GOES WRONG?
Our customer support team work 7 days a week to provide you with answers and solutions as quickly as possible. We have a selection of sympathetic and solution-oriented staff who will solve any problems.So you can rest assured that if any problems arise, we will resolve it as soon as possible.
HOW LONG DOES IT TAKE TO GET MY PRODUCT?
Fulfilment We complete our orders as fast as possible.
Orders are normally fulfilled and shipped out within 48 hours.
Shipping It will take the numbers of days estimated based on the shipping method you select at the checkout.
For more details check out this page.
ANY OTHER QUESTIONS?
We would be more than happy to help! Please visit our Contact Us page for more information.