SHIPPING & HANDLING
At the checkout you can decide between the following options:
- FREE SHIPPING: Your package will be sent for free, however, if your order gets lost through shipment or arrives damaged, Lujoure will not be held accountable. We advise 2-3 weeks for delivery even though most orders arrive within 1-2 weeks. A tracking code will be provided with your order.
- INSURED TRACKED SHIPPING: Your package will be insured in case your order gets lost through shipment or arrives damaged. All you have to do is shoot us a message, and replacement free of charge will take place right away. We advise 2-3 weeks for delivery even though most orders arrive within 1-2 weeks. A tracking code will be provided with your order.
- EXPRESS TRACKED SHIPPING: Your order will be fully insured and you will receive your package within 3-12 days. A tracking code will be provided with your order.
UK & US ORDERS
EU / WORLDWIDE ORDERS
We advise 2-3 weeks for delivery. Deliveries can take longer, this is due to high numbers of international orders during holiday seasons. Our aim is to have your items with you in 2 weeks. You can track your packages directly on any third-party tracking site.
For Apparel products the fulfillment time is between 2-7 business days and our average shipping time is 4 business days depending on the orders destination.
Shipping rates for apparel products are calculated at checkout
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Lujoure) at the customer's expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.