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FREE SHIPPING WORLDWIDE & LIFETIME WARRANTY

SHIPPING

SHIPPING & HANDLING
 

*Shipping may take a little longer due the COVID-19 pandemic*
For Jewelry items, it will take approximately 48 hours for shipment from our warehouse.
▵ For custom pieces allow up to 5 business days for shipment.
We use this period for order verification, tailoring, quality checking and packaging. You will be sent an automatic email with a tracking number which you can use directly on any third-party tracking platform. 
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All jewelry orders come with a free shipping option. If you prefer to insure your package and/or accelerate the delivery time, be sure to select the right option in the checkout.

At the checkout you can decide between the following options:
  1. FREE SHIPPING: Your package will be sent for free, however, if your order gets lost through shipment or arrives damaged, Lujoure will not be held accountable. We advise 2-3 weeks for delivery even though most orders arrive within 1-2 weeks. A tracking code will be provided with your order.
  2. INSURED TRACKED SHIPPING: Your package will be insured in case your order gets lost through shipment or arrives damaged. All you have to do is shoot us a message, and replacement free of charge will take place right away. We advise 2-3 weeks for delivery even though most orders arrive within 1-2 weeks. A tracking code will be provided with your order.
  3. EXPRESS TRACKED SHIPPING: Your order will be fully insured and you will receive your package within 3-12 days. A tracking code will be provided with your order.
*These rates are only available for jewelry purchases* 

UK & US ORDERS

    

We advise 2-3 weeks for delivery, however, most orders arrive within 1-2 weeks. UK packages are delivered via Royal Mail and US packages are delivered via USPS. You can use your tracking codes directly on their websites. 
 

EU / WORLDWIDE ORDERS

   

We advise 2-3 weeks for delivery. Deliveries can take longer, this is due to high numbers of international orders during holiday seasons. Our aim is to have your items with you in 2 weeks. You can track your packages directly on any third-party tracking site.

 

APPAREL

For Apparel products the fulfillment time is between 2-7 business days and our average shipping time is 4 business days depending on the orders destination.

Shipping rates for apparel products are calculated at checkout


  


FAILED DELIVERY

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Lujoure) at the customer's expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.